The rupture of Samarco's dam, on November 2015, in the sub-district of Bento Rodrigues, near the historical city of Mariana, caused profound changes in the life of local residents. Synergia has been leading since May 2016 the social work on the 41 municipalities affected between the States of Minas Gerais and Espírito Santo.
One of the damages causes by the dam rupture in the life of thousands of families was the interruption of water supply for several consecutive days. Such damage leads the population to claim indemnity for pain and suffering. Synergia supports the program responsible for the payment of indemnities, providing support to mobilize families and schedule payments in the municipalities of Governador Valadares, Minas Gerais and Colatina, Espírito Santo.
These are Synergia’s duties:
- To organize and provide all the necessary structure to operationalize the helplines of PIM in the municipalities of Governador Valadares, Minas Gerais and Colatina, Espírito Santo.
- To support the technical team of PIM in the provision of helpline, exclusively concerning the mobilization process and service schedule.